CRM Course mobileFree
The purpose of the CRM course is for the student to know, understand and apply the functionalities offered by the CRM management model, through its advantages and tools.
what will you learn
Unit 1. Introduction to CRM
Unit 2. CRM Basics
Unit 3. Construction and implementation of a CRM
Unit 4. Importance of CRM in project management
Unit 5. Importance of CRM to manage sales opportunities
Unit 6. Feedback
Course description..
Throughout the CRM course, we expect our learners to be able to:
Know how to take advantage of a CRM to improve the quality of customer service.
Discover the power of CRM in the marketing strategy of any company.
Manage the information provided by customers to get the most out of it.
Know the different CRM software to take advantage of the one that best suits the needs of the business.
Understand and use any CRM system, since they will understand the main concepts.
Identify and select the most appropriate CRM system for your company and/or business.
Who is it for? This CRM course benefits university graduates who wish to broaden their knowledge in the area of commercial management and marketing, business professionals who want to make the most of customer information, business managers and entrepreneurs who want to apply CRM to their marketing strategy. marketing of your company, and also to professionals and graduates who want to specialize in CRM Marketing.
At the end of the CRM Course you can obtain a certificate of studies to demonstrate your new knowledge and skile...
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